Effective Date: 11 May 2026Company: Aesthetic LabsEmail: support@aestheticlabs.co
Identity of the Data Controller
Aesthetic Labs (“we”, “our”, “us”) is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).
Data We Collect
We may collect and process the following data:
- Name, company name
- Billing and shipping address
- Email address and phone number
- Payment and transaction details
- Website usage data (cookies, analytics tools)
Purpose of Data Processing
Your personal data is processed for:
- Order fulfillment
- Shipping and delivery
- Customer support
- Fraud prevention and security
- Legal and tax compliance
- Website performance and analytics improvement
Legal Basis for Processing
We process your data under:
- Performance of a contract (Art. 6(1)(b) GDPR) – to fulfill your order
- Legal obligations (tax, accounting)
- Legitimate interests (service improvement, fraud prevention)
- Consent (for marketing, where applicable)
Data Sharing
We may share your data strictly as necessary with:
- HELPSHIP SRL (fulfillment partner)
- Courier partners (e.g., DHL, GLS, and similar providers)
Payment processors and IT service providers
All partners operate under confidentiality and data protection agreements.
We do not sell or rent your personal data.
- Data Retention
- Invoice and billing data: 3–5 years (legal requirement)
- Delivery and order data: up to 12–24 months
- Marketing data: until consent is withdrawn
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
Withdraw consent at any time
📩 To exercise your rights: support@aestheticlabs.co
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Cookies
Our website uses cookies for functionality, analytics, and marketing.
You can manage or disable cookies through your browser settings.A cookie consent banner is provided where required.
Policy Updates
We may update this policy periodically. Changes will be published with a revised effective date.